Célestin Matte

System Administration / DevOps Services

Article 1 – Purpose
These General Terms and Conditions of Sale (GTC) define the terms and conditions of services provided by Célestin Matte, an entreprise individuelle (EI) registered under SIRET number 90034827700022, located at 24 rue de Clichy 75009 Paris, in the field of system administration and DevOps services for professional clients.

Article 2 – Scope
These GTC apply to all services performed on behalf of professional clients. Any order implies full and complete acceptance of these GTC by the client.

Article 3 – Services Offered
The services include, but are not limited to:

• Migration of services to the cloud,
• Implementation of automated backup systems,
• Setup of a CI/CD pipeline,
• Configuration of a server alert system,
• Installation of new services (web, email, video conferencing, etc.),
• Updating obsolete systems,
• System maintenance.

Any specific service will be subject to a detailed quote specifying the scope and conditions of the work.

Article 4 – Quotation and Order
Each service begins with the issuance of a quotation detailing the nature of the services, execution deadlines, and applicable fees. The quotation is valid for 15 days. The order is confirmed upon the client’s signature of the quotation.

Article 5 – Pricing and Payment Terms
Prices are expressed in euros, excluding VAT, with the applicable VAT rate and amount specified on quotes and invoices. In the case of invoicing in another currency, the exchange rate applied will be the one published by the French Directorate-General of Customs and Indirect Taxes (DGDDI) on the date of invoice issuance. Any conversion or banking fees shall be borne by the client. Payment for services is made as follows:

• Payment upon delivery of the services.

Payment is made by bank transfer within a maximum period of 30 days from the invoice date. In case of late payment, late fees calculated at the legal rate in effect, as well as a fixed recovery fee of €40, may be applied.

The pricing for services is defined in a detailed quotation, specifying the unit price schedule or the applicable calculation method.

Article 6 – Execution Deadlines
Execution deadlines for services are specified in the quotation. Any modification requested by the client during the project may result in a revision of the initial deadline and pricing.

Article 7 – Provider's Obligations
The provider commits to delivering services in accordance with industry standards and the specifications defined in the quotation. They guarantee the confidentiality of any information provided by the client as part of the service.

Article 8 – Client's Obligations
The client agrees to provide all necessary information and access for the proper execution of the services within the agreed deadlines. Any delay caused by the client’s failure to provide required resources may extend the delivery timeline without liability for the provider.

Article 9 – Liability and Limitations
The provider commits to executing the services diligently and professionally. However, they cannot be held responsible for:

• Any data loss resulting from the client's mishandling,
• Inappropriate use of the deliverables by the client,
• Indirect damages such as business loss or loss of revenue.

Article 10 – Confidentiality
Both parties agree not to disclose any confidential information received during the execution of the services. This obligation remains in effect for two years after the end of the contract.

Article 11 – Intellectual Property
Unless otherwise stated in the quotation, deliverables remain the client’s property after full payment. However, the provider reserves the right to use the work completed for demonstration or portfolio purposes, unless expressly objected to by the client.

Article 12 – Force Majeure
In case of force majeure (unforeseeable event beyond the parties' control), the execution of the services may be suspended. If the situation lasts more than 30 days, either party may terminate the contract without compensation.

Article 13 – Termination
If either party fails to meet its obligations, the contract may be automatically terminated after a formal notice remains unanswered for 15 days. If the client terminates the contract early, services already performed remain due.

Article 14 – Right of Withdrawal
In accordance with the Consumer Code, the right of withdrawal does not apply to contracts between professionals. Any order is firm and final upon the client’s signature of the quotation.

Article 15 – Changes to the GTC
The provider reserves the right to modify these GTC at any time. Any changes will be communicated to the client before they take effect. The applicable GTC are those accepted by the client at the time of signing the quotation.

Article 16 – Disputes and Applicable Law
These GTC are governed by French law. Any disputes will be submitted to the competent court within the provider’s jurisdiction.

Article 17 – Personal Data and System Access
The provider may access the client’s systems and databases as part of their administration and maintenance duties. However, they are not intended to actively process personal data beyond what is strictly necessary for their work.

The provider agrees to:

• Access only the information necessary for the execution of the agreed services;
• Not copy, transfer, or store data outside the client’s infrastructure without explicit authorization;
• Anonymize any data used in a test or development environment unless otherwise agreed with the client;
• Delete any temporary data after the mission ends, unless legally required to retain it;
• Ensure the confidentiality of information and comply with the security measures in place by the client.

The client remains solely responsible for ensuring compliance with data protection regulations, including the GDPR.

Article 18 – Contact
Célestin Matte
24 rue de Clichy 75009 Paris, France
contact@cmatte.me

Governing Language
In case of any discrepancies or differences in interpretation between the English and French versions of these Terms and Conditions, the French version shall prevail.